You will be asked for personal information.
When you call, the first person you’ll talk to is an Intake Specialist. They will gather information to make sure you qualify for our services. They will also gather other personal information, including date of birth, zip code, marital status, and income.
Don’t worry: All of your information will be kept confidential and protected by the attorney-client privilege. That’s the rule that attorneys don't have to share what their clients tell them with anyone.
Your information will never be shared or sold.
You will be asked to describe the legal help you need.
You will need to describe your legal problem as briefly as possible (example: "I'd like to divorce my abusive partner."). Project attorneys will ask for more detailed information during your consultation.
An attorney will return your call.
If you qualify for our services, an attorney will call you within three to five business days. You will need to give us a number where we can call you back.
Depending on your unique situation, here is what you might expect:
- Legal advice over the phone
- More detailed information sent to you by mail
- Brief legal services (e.g., limited legal research)
- Referral to other agencies in your area for further assistance